Jongerenloket (the Youth Box, in English) is a one-stop-shop service and a hub of resources for youth at risk of exclusion, managed by the municipality; it forms a single institution where young people can go for assistance relating to education, housing, health, entrepreneurship and other issues.

Impact indicators


  • 36,000 youngsters have used Jongerenloket up until 2017.



  • 43% of them have been referred to social services, 33% back to education and 24% have found a job. 
  • Of those participants who were subject to compulsory schooling, 100% returned to education through a compulsory or alternative pathway.


Municipality of Rotterdam

Related links

In 2017, the initiative was presented in Athens within the framework of the Accelerating Change for Social Inclusion (ACSI) project to study its local implementation.